{"id":3549,"date":"2015-07-07T23:31:00","date_gmt":"2015-07-07T20:31:00","guid":{"rendered":"http:\/\/tourism.plus4d.com\/2015\/07\/07\/will-wi-fi-change-how-airlines-keep-us-entertained-above-the-clouds-katia-moskvitch-reports\/"},"modified":"2015-07-07T23:31:00","modified_gmt":"2015-07-07T20:31:00","slug":"will-wi-fi-change-how-airlines-keep-us-entertained-above-the-clouds-katia-moskvitch-reports","status":"publish","type":"post","link":"https:\/\/www.tourismworld-seyaha.com\/?p=3549","title":{"rendered":"Will wi-fi change how airlines keep us entertained above the clouds? Katia Moskvitch reports."},"content":{"rendered":"<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">in 1936, just over a decade after passenger air travel started with the invention of the airship, the dirigible Zeppelin Hindenburg sported a full-blown piano, along with a lounge, dining room, smoking room, and bar. Before that, it was common for airships to have musicians playing on smaller instruments such as accordions to help passengers while away the hours (and days). Long flights, it seems, have always needed entertainment to stop people getting bored.<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">n 1936, just over a decade after passenger air travel started with the invention of the airship, the dirigible Zeppelin Hindenburg sported a full-blown piano, along with a lounge, dining room, smoking room, and bar. Before that, it was common for airships to have musicians playing on smaller instruments such as accordions to help passengers while away the hours (and days). Long flights, it seems, have always needed entertainment to stop people getting bored.<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">Despite the cost, access to inflight wi-fi does influence which aircraft and airline passengers choose to fly, suggests a 2014 report by Honeywell Aerospace. \u201cTwo-thirds of our respondents are shopping for wi-fi-equipped aircraft so they can remain productive, entertained and connected while in flight. We also identified that passengers are willing to make sacrifices to ensure their flight has wi-fi, including enduring airport security twice, and early airport check in, if it meant faster wi-fi speeds,\u201d says Steven Brecken of Honeywell Aerospace.<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">Often though, passengers are only able to browse the web, check emails and do other low-bandwidth activities; streaming video services such as Netflix and Amazon are blocked on many flights because of worries over bandwidth and capacity.<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">But giving passengers wi-fi access in the air is about more than just satisfying their hunger to stay connected. Fast, reliable on-board wi-fi can be a boon to airlines: \u201cIt may not be obvious to most, but the reason smaller, narrow body aircrafts like B737s and A320s don\u2019t have fancy in-flight systems is weight and cost,\u201d says Anahita Poonegar of InterTrust Technologies Corporation, which makes inflight entertainment systems.<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">And they are costly all right \u2013 IFE system maintenance was the third-largest expense for Air France in 2011, for example \u2013 after paying for the maintenance of the engines and landing gear. They can cost \u201cup to $7.8m per aircraft, depending on the type and configuration\u201d says Koen Spaanderman, engineer at Amsterdam University of Applied Sciences. That means each seat costs up to $15,000 to kit out.<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">Getting rid of these cost-hungry seats is already happening. In 2012, French airline OpenSkies decided against wiring its fleet of Boeing 757s with a traditional seat-back video system, but distributed to passengers 500 iPads instead, each preloaded with an array of videos. This way, it spent about $250,000 per plane \u2013 instead of $3m (\u00a32m).<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">Since then, the technology has moved on, and now airlines want to take it a step further \u2013 aiming to deliver VOD (video on demand) that streams directly to the passengers\u2019 own devices using in-flight wi-fi. In North America, Southwest Airlines, United, Delta and Jetstar are among companies allowing passengers to stream videos to personal devices. Similar services are offered, among others, by Australia\u2019s Qantas, Norwegian Air, Monarch and Germany\u2019s Lufthansa.<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">But the content doesn\u2019t have to be limited to what\u2019s been preloaded by the airline. In early June, JetBlue Airways offered Amazon Prime to members while in the air.<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">Roadblocks ahead<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">There are challenges, however,that stand in the way of industry-wide adoption, not least finding enough bandwidth for fast enough speeds to allow seamless streaming.<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">But companies are certain that this issue is temporary. Inmarsat\u2019s Global Xpress satellite network, the UK&#8217;s biggest commercial space project, is scheduled to become operational later this year; two of its three satellites are already in orbit. Instead of the most often offered Ku-band and L-band satellites, GX will use the higher-frequency Ka-band that will boost in-flight internet speeds significantly.<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">GX will be \u201ca dedicated satellite constellation\u201d for planes, says Brecken, and \u201cwith wi-fi speeds that will allow [passengers] to download movies, play video games and stay connected just as they would on the ground<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">Beyond bandwidth issues, there are challenges such as battery life, stowage, limited content options, and placement and viewing angles (some planes now offer seat-back tablet-holders). And then there are the security risks of having wi-fi that can be hacked onboard.<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">Another major problem is how to certify and roll-out such services across the fleet, says Norbert Muller, a senior vice president at Lufthansa Systems. \u201cIn many cases the services are not free and the fees, especially for connectivity, are usually much higher than you would expect them to be on ground.\u201d<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">So what does the future hold for air travellers? Malleable HD screens that can bend, and 3D or virtual reality environments are all currently being looked into. For instance, Transavia airline has recently started testing Oculus Rift headsets in the air, offering them to passengers flying from SchipholAirport in Amsterdam to Barcelona.<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">And soon we may have holographic screens on board to talk to loved ones hundreds of miles away, and even use special gloves to touch them.<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">Sounds far-fetched? These technologies are \u201calready with us,\u201d says Martin Raymond, co-founder of The Future Laboratory that teamed up with travel search engine Skyscanner to produce \u201cFuture of Travel 2024 Report\u201d. Prototypes exist \u2013 \u201chugely expensive now, but expected to fall in price as they hit the mass market,\u201d says Raymond.<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">Yet it is always-on connectivity that may bring the biggest change in the near future. \u201cNow passengers in the US are upset when their flight doesn\u2019t have wi-fi,\u201d says Al St Germain, senior vice president USA at inflight marketing company Spafax .\u201cThe biggest challenge for any carrier is managing these passenger expectations. Airlines often have to make very expensive decisions on products and services years in advance \u2013 how do you know what passengers will be demanding next year or in 2017?\u201d<\/span><\/strong><\/p>\n<p style=\"direction: ltr;\"><strong><span style=\"font-size: 14pt;\">Terri Potratz, editor of APEX Experience magazine, agrees. \u201cMany treat their in-flight experience as the last bastion of privacy, an opportunity to unplug; though I think we\u2019re right on the tipping point of what passengers expect and the shift towards constant connectivity is in motion,\u201d she says.<\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>in 1936, just over a decade after passenger air travel started with the invention of the airship, the dirigible Zeppelin Hindenburg sported a full-blown piano, along with a lounge, dining room, smoking room, and bar. Before that, it was common for airships to have musicians playing on smaller instruments such as accordions to help passengers [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[41],"tags":[],"class_list":["post-3549","post","type-post","status-publish","format-standard","hentry","category----articles-reports-studies"],"_links":{"self":[{"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=\/wp\/v2\/posts\/3549","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3549"}],"version-history":[{"count":0,"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=\/wp\/v2\/posts\/3549\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3549"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3549"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}