{"id":3558,"date":"2015-07-08T12:04:25","date_gmt":"2015-07-08T09:04:25","guid":{"rendered":"http:\/\/tourism.plus4d.com\/2015\/07\/08\/arabic-call-centre-launched-by-turkish-airlines\/"},"modified":"2015-07-08T12:04:25","modified_gmt":"2015-07-08T09:04:25","slug":"arabic-call-centre-launched-by-turkish-airlines","status":"publish","type":"post","link":"https:\/\/www.tourismworld-seyaha.com\/?p=3558","title":{"rendered":"Arabic call centre launched by Turkish Airlines"},"content":{"rendered":"<p style=\"margin: 0px 0px 1em; font-family: 'Source Sans Pro', sans-serif; font-size: 0.938em; line-height: 1.5; padding-left: 1.25em; padding-right: 1.25em; color: #222222;\"><span style=\"font-weight: 900; font-size: 14pt;\">In an effort to enhance its customer service with Arabic speaking clientele, Turkish Airlines recently launched an Arabic Call Centre.<\/span><\/p>\n<p style=\"margin: 0px 0px 1em; font-family: 'Source Sans Pro', sans-serif; font-size: 0.938em; line-height: 1.5; padding-left: 1.25em; padding-right: 1.25em; color: #222222;\"><span style=\"font-size: 14pt;\">Arabic-speaking passengers booking or travelling Turkish Airlines can now get queries answered in their language as tele-callers receive calls from UAE, Saudi Arabia, Qatar, Bahrain, Oman, Jordan, Egypt, Algeria, Tunisia and Morocco.<\/span><\/p>\n<p style=\"margin: 0px 0px 1em; font-family: 'Source Sans Pro', sans-serif; font-size: 0.938em; line-height: 1.5; padding-left: 1.25em; padding-right: 1.25em; color: #222222;\"><span style=\"font-size: 14pt;\">Adem Ceylan, vice president of marketing and sales for Turkish Airlines in Middle East &amp; Cyprus, said: \u201cThe Middle East is one of the most important regions for Turkish Airlines and we have seen total passengers carried increase by 10% in the first quarter of 2015 reaching 1.3 m passengers from 1.18 m passengers for 2014.\u201d<\/span><\/p>\n<p style=\"margin: 0px 0px 1em; font-family: 'Source Sans Pro', sans-serif; font-size: 0.938em; line-height: 1.5; padding-left: 1.25em; padding-right: 1.25em; color: #222222;\"><span style=\"font-size: 14pt;\">\u201cThere has been an increasing demand for passengers travelling from this region to have Arabic speaking customer service agents addressing their needs over the phone. The launch of a dedicated Arabic call centre serves that need,\u201d he added.<\/span><\/p>\n<p style=\"margin: 0px 0px 1em; font-family: 'Source Sans Pro', sans-serif; font-size: 0.938em; line-height: 1.5; padding-left: 1.25em; padding-right: 1.25em; color: #222222;\"><span style=\"font-size: 14pt;\">The call centre was launched in Amman for travel agents and attended by senior Turkish Airlines officials.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In an effort to enhance its customer service with Arabic speaking clientele, Turkish Airlines recently launched an Arabic Call Centre. Arabic-speaking passengers booking or travelling Turkish Airlines can now get queries answered in their language as tele-callers receive calls from UAE, Saudi Arabia, Qatar, Bahrain, Oman, Jordan, Egypt, Algeria, Tunisia and Morocco. Adem Ceylan, vice [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39],"tags":[],"class_list":["post-3558","post","type-post","status-publish","format-standard","hentry","category-39"],"_links":{"self":[{"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=\/wp\/v2\/posts\/3558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3558"}],"version-history":[{"count":0,"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=\/wp\/v2\/posts\/3558\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3558"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3558"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tourismworld-seyaha.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}